<!DOCTYPE html>
<html>
<head>
    <meta charset="utf-8">
    <title>Support Ticket Created</title>
</head>
<body>
    <h2>URGENT: Password Reset Request</h2>
    <p>Ticket ID: {{ $ticket['ticket_id'] }}</p>
    <p>Email: {{ $ticket['email'] }}</p>
    <p>Restaurant: {{ $ticket['restaurant_name'] }}</p>
    <p>Phone: {{ $ticket['phone'] }}</p>
    <p>Contact Time: {{ ucfirst($ticket['contact_time']) }}</p>
    <p>Description: {{ $ticket['description'] }}</p>
    <p>Priority: High</p>
    <p>Status: Pending</p>
    <p>Please contact the user within 2 business hours.</p>
</body>
</html>
